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I ordered some boots a little while back, which had to be ordered as they were not in stock.
I had a call shortly after the original order and, when I called back, felt very much that my requirements were being taken care of.
The people I dealt with were extremely attentive and courteous.
Indeed, the whole process went very efficiently.
I guess I would just like to say that I would order from Ecco Oxford again when I next need Ecco shoes/boots.
We received the boots last week.
Thanks for taking good care of my order.